Refund Policy

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Authorized ReĀ­Seller

Authorized Reseller is Individual/Business who has agreement with to resell the product/software of The agreement is done through email. The list of authorized re-seller is listed on our Website's' Reseller Page. The list is updated on monthly basis.

Section 1.1: Client

A client is that who purchases any product online through any or through authorized resellers.

Mail for Activation or Mail for Download

The email sent by or on behalf of by authorized reseller or payment gateway on purchase of the product/software online. The email contains the link to the full version of product/software and credentials (if required) for activating the product/software.

Users have to understand this very carefully that our data recovery software products are designed in such a way that they are tested in certain types of corruption cases where they give 99.9% successful recovery results. However, users should be well aware that there could be certain corruption cases where our products might not be able to recover complete Meta data etc. In addition, in case the free space of your system is overwritten by new data, then also, there can be the chance of recovery failure, as in that case, corrupted file might not even contain the required data in the first place. This can be tested via the free demo versions, which give preview of recoverable data. We anticipate the users to co-operate with us as we make every possible effort to help you receive 100% satisfaction.

Guidelines for Refund

The client as defined in Section 1.1 (above) has the right to request for refund for the product/software for the 30 days from the date of purchase, if your case falls in the following refund guidelines. The purchase should be done either directly through or through its authorized re-seller.

Organization is not responsible for any one of the following:
Refund will be made only if one of the below conditions hold true:

You can contact the support team, in case the software you purchased fails to execute operations that are promised to be done. After analyzing and studying the issue, our technical expert will provide you with the suitable solution and then also if the issue is not solved and still exists, then we will refund you the money you invested while purchasing the product and amount will be determined according to the task and issues solved by our software.

Refund is Not Valid in The Following Cases:

When User is Unwilling to Upload Files on Our FTP in Case of software failure: There are 'N' numbers of corruption cases, and if in any particular corruption case, the client is finding issues in performing the process using our software; then we ask the client to upload his files on our secure FTP Server, so that we can do the needful for him. We are also ready to sign the Non Disclosure Agreement (NDA) also. If the client is finding issues in performing the process successfully, and if he is also not uploading his files on our FTP Server, even if we are ready to sign the NDA, then in that case, the refund is not valid.